Discover the stories you never heard about the person you loved.
Created from the voices of the people who knew them best.
Research shows that over 70% of bereaved individuals find memory-keeping essential — not optional — in coping with grief.
When someone dies, writing about them can feel impossible. But ask someone to share a story about them — and the memories come flooding back.
— The Team at Their Story
How it works
Three simple steps to gather the memories people carry
You don't need to be technical. You don't need to be a writer. All you need are the people who knew them. They already carry the memories.
Send invitations
Create a project and send invitations to friends and family.
They record a memory
Contributors tap the link and record a memory in their own voice. No app. No login. Just press record and speak.
Enjoy your memory collection
We transcribe every recording and bring them together in your digital memory collection — a private collection you can listen to, read, and revisit anytime.
Ready to begin?
Pricing
One project. One price.
A$79 for 12 months of collecting memories.
Lifetime access to your digital memory collection.
Their Story
Everything you need to collect memories and create a lasting digital keepsake
A$79
12 months of collecting memories. Lifetime access to your digital memory collection.
- 1 digital memory collection
- Up to 500 memories from family and friends
- Voice recordings turned into written memories
A memory collection filled with voices and stories
Every story began as someone speaking about the person they loved. Their voice becomes part of the memory collection — laughter, emotion, and moments you may never have heard before.
- Accessible from any device, anywhere
- Every memory reviewed and approved by you
- Transcribed and gently tidied - never rewritten
- Private by default - only you decide who sees it
- Always available - the memories are never lost
Easy for everyone
No writing required — just share a memory.
Contributors simply open a link on their phone and talk. If they can leave a voicemail, they can share a memory. Most memories take just three minutes.
Any phone
Works in the browser on iPhone, Android, or desktop. Nothing to install.
No account needed
Contributors use a secure link. No sign-up, no password, no friction.
3-5 minutes
A short recording. Most people finish in one sitting.
Families are often surprised how many stories appear once they ask.
Your memories are safe with us
Every project is private by default. Only the people you invite can contribute, and only you can view the memories. We never share your data with third parties.
Guides & Resources
Understanding grief, memory, and remembrance
Research-backed articles to help you navigate loss and find meaningful ways to honour someone you love.
Grief & Remembrance
Why Sharing Memories After Loss Helps You Heal
Research shows that talking about loved ones who have died is therapeutic, not self-indulgent. Learn how sharing memories supports healthy grief.
8 min read
Grief & Remembrance
The Stories We Almost Lose: Why Memories Fade Faster Than You Think
The forgetting curve is steeper than most people realise. Learn why preserving memories is time-sensitive — through science, not sales pressure.
8 min read
Practical After-Loss Actions
10 Meaningful Alternatives to Flowers After Someone Dies
Flowers fade in a week. Here are ten alternatives that last — from practical help and charitable donations to memorial trees and collected memories.
8 min read
Questions
Frequently asked questions
Can I set this up on behalf of someone else?
Absolutely. If you're helping a friend or family member after a loss, you can create the project, manage the invitations, and handle any editing on their behalf. They don't need to be involved until the memory collection is ready.
Do contributors need to create an account?
No. Contributors receive a secure, unique link and can record directly from their phone or computer browser. No login, no app download, no password. The link expires and can be revoked by you at any time.
Can I download or export my recordings and memory collection?
Yes. You can download the audio recordings and transcriptions. Your content is always available to you.
Do you use AI to process my recordings?
We use AI-assisted transcription to convert audio recordings to text. The transcription happens in secure infrastructure, and your audio is not used to train any AI models. You always review and approve every transcription before it appears in the memory collection.
Is the contributor recording link secure?
Yes. Each contributor link is unique and cryptographically signed. It can only be used for the specific project you created it for. You can revoke any link at any time, and links can be set to expire after a certain period.
How does Their Story keep my data safe?
All data is encrypted at rest and in transit using industry-standard protocols. Your recordings, transcriptions, and personal information are stored in secure, access-controlled infrastructure. We follow security best practices including regular audits, least-privilege access controls, and secure development processes.
Who can access my project and recordings?
Only you (the project organiser) can view, edit, and manage the memories in your project. Contributors can only submit recordings to your project via the secure link you share — they cannot see other people's submissions. No Their Story staff member accesses your content unless you explicitly request support assistance.
Do you sell my data?
Never. Their Story is a product-funded service — your payment is our business model, not your data. We do not sell, rent, or trade your personal information or recordings to any third party for advertising, analytics, or any other purpose.
Where is my data stored?
Your data is stored in secure, SOC 2-compliant cloud infrastructure. We use Supabase for database and storage, which provides enterprise-grade encryption, regular backups, and compliance with international data protection standards.
What information do you collect from contributors?
We collect only the minimum information needed: the audio recording itself and a display name (which can be a first name or nickname). We do not require an email address, phone number, or any other personal details from contributors.
How long do you keep my data after I delete my account?
When you delete your account, personal data is removed from active systems within 30 days. Encrypted backups are purged within 90 days. We may retain minimal, anonymised account information solely for legal and accounting purposes as required by law.
What happens if Their Story shuts down?
We are committed to serving families for the long term. However, we maintain a data continuity plan: if we ever need to wind down, we will provide advance notice and ample time for you to download all your recordings, transcriptions, and memory collections. Your memories belong to you.
Do you comply with GDPR and other privacy laws?
Yes. We are committed to compliance with applicable data protection regulations including the GDPR, the Australian Privacy Act, and other relevant laws. You have the right to access, correct, or delete your personal data at any time by contacting us or through your account settings.
The people who knew them carry stories you may never hear again.
Collect them now — while those stories are still alive. It takes just a few minutes to begin.